Refund policy

RETURNS & REFUND POLICY

Please read this policy carefully before placing your order. By purchasing from Bareity Boutique, you agree to the terms below.

Change of Mind

We do not offer refunds or exchanges for:

  • Change of mind
  • Incorrect size selection
  • Slight colour variations due to lighting or screen settings
  • Hijabs (for hygiene reasons)
  • Sale items

Please choose carefully before completing your purchase.

Faulty or Incorrect Items

If you receive a faulty, damaged or incorrect item, please contact us within 7 days of receiving your order.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs showing the fault or incorrect item

Once approved:

  • We will provide a prepaid return shipping label.
  • The item must be returned within 10 days of approval.
  • The item must be returned with all original tags and packaging where reasonably possible.

Once the returned item has been inspected and the fault confirmed, we will provide either a full refund, a replacement (where available), or another appropriate remedy in accordance with Australian Consumer Law. Refunds will be processed to the original payment method.


Approved Returns

Where Bareity Boutique approves a return outside this policy (at our sole discretion), the following conditions apply:

  • Items must be unworn, unwashed and in their original condition.
  • All original tags and packaging must be attached.
  • Items must be free from makeup, perfume, deodorant, stains, odours or any other signs of wear.
  • All returns are subject to inspection before a refund is approved.

Returns that do not meet these conditions may be refused and returned to the customer at their expense.


Customs Refusals

If an international order is refused and returned due to unpaid customs duties, import taxes, customs clearance fees or other government-imposed charges:

  • A refund will only be processed once the parcel has been successfully returned to Bareity Boutique.
  • Original shipping costs are non-refundable.
  • Any return shipping costs, customs charges, customs clearance fees or other costs incurred by Bareity Boutique may be deducted from the refund.
  • Customs returns can take up to 60 days or longer depending on the destination country and postal carrier.
  • If a returned parcel is abandoned, destroyed or otherwise not returned to Bareity Boutique by the postal carrier or customs authority, no refund will be issued.


Lost Parcels

If your parcel has not been delivered within 30 business days of dispatch and is confirmed lost by the shipping carrier, we will issue a full refund, including the original shipping cost.


Australian Consumer Law

Nothing in this Returns & Refund Policy excludes or limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.


Policy Updates

Bareity Boutique reserves the right to update or amend this policy at any time. The latest version will always be available on our website.

Last updated: 27 July 2026